As Group Chief Executive Officer – Commercial Business, Pratap has global, end-to-end responsibility for Conduent’s business lines, offerings and accounts across the entire Conduent commercial solution portfolio, including both the U.S. and European markets. The solution portfolio includes customer experience, business process optimization, human resource services, learning, legal, finance and accounting and medical claims management services. Pratap also has end-to-end delivery responsibility for Conduent’s finance, accounting & procurement, workers compensation, and legal and compliance services businesses.

Pratap is a seasoned executive with significant experience and deep knowledge in the business services industry. Prior to joining Conduent in 2017, he led technology services for Accenture’s Financial Services sector and was responsible for driving growth, profitability and customer satisfaction for clients in the U.S. and Canada. Prior to Accenture, he was with Concentrix, a global provider of business services, where he led the Banking, Financial Services, and Insurance Business in the Americas. His career spans companies like IBM, where he held various leadership roles within its business process outsourcing business, as well as Infosys, where he was directly responsible for managing some of the company’s top financial services clients.

Pratap holds an MBA in Marketing Management and a Bachelor of Computer Science degree from the University of Pune. He also completed the IBM Executive Program at The Wharton School of the University of Pennsylvania.